I just wanted to tell you how happy we are with our new kitchen. Although the water damage to the floor in the laundry room and kitchen could have been a nightmare, thanks to DEC, it was the most pleasant home repair we have ever been through. The job they did was way better than I could have ever imagined. These guys are super nice and were willing to go above and beyond their job to makes us happy. You have an awesome crew in those guys, and we feel very blessed we got to meet them and experience their work first hand. Thank you so much and please thank everyone at DEC that made this happen so quickly and smoothly. I would recommend you guys to anyone in need of restoration repairs.
Anthony and the guys at DEC were fantastic! The entire process was painless. From the initial call, to the demolition, to the remodel, I was impressed with their professionalism and dedication to making sure the job was done perfectly. I would recommend DEC to anyone who needed help with a restoration. Thanks, DEC!!
I had some water damage in my laundry room and was referred to Jay and DEC. Jay came out within an hour (on a Saturday), assessed the situation and developed a plan to dry out the floor and subfloor. On Monday, DEC brought over equipment to dry the floors. The employees who came were on time, nice and quick. A couple of days later they came back to see if the area was dry. It was. They were once again on time, nice and quick. I could not have been more pleased with how this all went. I would definitely call DEC should the need arise again.
I want to thank you for all your help with the repairs of my mother’s home. Your prompt attention to all my concerns was a great relief and the final repair job exceeded all my expectations. You attention to detail, fairness in price and timely completion was great. It has been a pleasure to work with you and your company. Everyone was helpful and kind and I would highly recommend your services. Thank you!
DEC was contacted back on the first of October 2009 regarding water damage to my master bedroom. They came out and performed mitigation services. Due to complications with my insurance carrier, it took until January for the repairs/construction to be complete. I am very satisfied with the job they performed and would recommend them to anyone.
Your company responded in a timely manner on the night of the storm damage and worked until 3 am the next morning. Your workers were very professional, efficient, and took their job seriously. They moved a good bit of my furniture during the cleanup and did so without a single scratch or dent. Your follow-up in the days after was certainly nice in that you made sure the job had been done right. When an unexpected event happens like that, it is good to know there are professional firms that can help get you back to some normalcy. Please pass along my thanks to your crew for a job well done.
I appreciate everything DEC has done regarding the repairs to my home. It looks fantastic. I could not be more pleased. John and his crew were great. Very professional and cleaned up after themselves. I will recommend DEC to everyone I know. Thanks again.
I just wanted to let you know what a fine employee you have in Michelle. She always went above and beyond in her efforts to pack, inventory, clean, organize and unpack our belongings back into our home. Her entire crew took great care in loading and unloading our possessions. They were always pleasant and courteous. They were efficient and helpful at all times…They did a fantastic job of cleaning our home prior to our moving back in. She and her crew took great pains to open every box, show me that the contents were clean and smoke and soot free–many of the contents were cleaner than before the fire. Many thanks to Michelle and her crew for a very difficult job, very well done!
I am writing to let you know how wonderful one of your representatives, Tashana L., has been towards resolving the water damage issue for my mother. Tashana was incredibly kind and attentive in explaining the situation and walking my mother, who has limited English proficiency, through the process. She made calls on my mother’s behalf to vendors and insurance company, and she patiently answered all of my mother’s questions (as well as mine). She went out of her way to offer all of the help she could. Most importantly, Tashana looked out for my mother and worked with her in caring and generous way, for which I am truly grateful.
Thank you for all your hard work in restoring our home. It was a disaster that ended with a positive. We will gladly recommend you to our friends and neighbors.
I wanted to express my gratitude for your services on both my personal home claim as well as the number of times you have served my clients. It is refreshing to see a company and their employees approach their work with honesty, integrity, and genuine concern for their client’s loss. Your employees took a compassionate and genuine interest, and went above and beyond by taking on the burden of communication with my insurance carrier. In the end, I honestly believe that your company’s involvement in the claim lead to a far better experience than had you not been involved. DEC will continue to be the first phone call I make in the event that we experience a future claim.
I have had nothing but a good experience with DEC… Every time I had a problem I got to talk to the person who was overseeing the entire project… Every time I wanted something they made it happen and I didn’t have to fight my insurance company. When you go through something horrible, the first reaction is to think everyone is out to get you and instead I had people trying to get me back where I was before disaster happened. It is nice to have good people in the world.